How to Get Technical Support

Please log in to our customer support portal to submit a ticket or view the status of an existing request.

Don’t have a login? Call us at (800) 622-9014 or send us a message below.

Contacting ARM Support

Submit a ticket

Support plan subscribers a guaranteed a callback within 4 hours.

Don’t have a login? Request help via the form on the right.

Call-in support

Our support team is standing by to help.

Designated Support

Need more personalized support for your business? We offer programs such as Designated Technical Support. Learn more here.

Join.me support

Have a join.me code, click here.

This will download the Join.me client.

Call (800) 662-9014 or contact us online

Get Priority Support with Our Customer Care Plan

Get priority phone support and access to our technicians 24/7/365 by subscribing to our Customer Care Plan. Customer Care Plan subscribers are guaranteed to receive a call back within 4 hours.

Automated Rental Management is published by award-winning Sage reseller, consultant, and Gold Development Partner—BCS ProSoft. Our Sage-certified support center is located in San Antonio providing support for ARM and Sage 100 (MAS 90/200). Because we’re independent, we also support older versions of Sage 100 that have long-since been retired by Sage. Let us be your one-stop-shop for everything related to your rental software.

BCS ProSoft called back within 5 minutes of the ticket being submitted and the problem was fixed within 15 minutes. Great customer service!
Christine Owen
Noah Technologies Corporation

To schedule a meeting, contact your account manager at (800) 882-6705 or send us a message.