How to Get Technical Support

Please log in to our customer support portal to submit a ticket or view the status of an existing request.

LOGIN TO CREATE A TICKET

SUBMIT AN ISSUE BY EMAIL

Don’t have a login? Call us at (800) 622-9014 or send us a message below.

Contacting ARM Support

Submit a ticket

Support plan subscribers a guaranteed a callback within 4 hours.

Log in to see support options

Don’t have a login? Request help via the form on the right.

Call-in support

Our support team is standing by to help.
(800) 622-9014

Designated Support

Need more personalized support for your business? We offer programs such as Designated Technical Support. Learn more here.

Join.me support

Have a join.me code, click here.
This will download the Join.me client.

Call (800) 662-9014 or contact us online

Don’t have a login? Email Support

Get Priority Support with Our Customer Care Plan

Get priority phone support and access to our technicians 24/7/365 by subscribing to our Customer Care Plan. Customer Care Plan subscribers are guaranteed to receive a call back within 4 hours.

Automated Rental Management is published by award-winning Sage reseller, consultant, and Gold Development Partner—BCS ProSoft. Our Sage-certified support center is located in San Antonio providing support for ARM and Sage 100 (MAS 90/200). Because we’re independent, we also support older versions of Sage 100 that have long-since been retired by Sage. Let us be your one-stop-shop for everything related to your rental software.

BCS ProSoft called back within 5 minutes of the ticket being submitted and the problem was fixed within 15 minutes. Great customer service!

Christine Owen, Noah Technologies Corporation

Learn More About Customer Care

To schedule a meeting, contact your account manager at (800) 882-6705 or send us a message.

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