About Us 2017-06-08T16:35:42+00:00

About ARM Software

Automated Rental Management is the #1 software solution designed for growing rental companies. How’d we get there?

Who We Are

Automated Rental Management is published and maintained by award-winning Value-Added Reseller and Sage Gold Development Partner—BCS ProSoft. Under constant development since 1986, ARM leverages the framework of CPA-recommended Sage 100 (formerly MAS 90/200) ERP system. Over the years ARM has seen steady growth and has continued to evolve over the years into what it is today.

Working directly with the publisher has many benefits. BCS ProSoft offers business services including accounting and ERP selection, implementation, training, support, and consulting. Over the years, BCS ProSoft has helped over 1,500 customers with their business management software.

Having performed thousands of client engagements across several dozen industries, our team has the people and processes you can rely on in a business technology partner. Get help finding, implementing and optimizing the right solution for your business.

How We’re Different

The rental software space is a crowded one and sometimes it can be difficult to determine which solution is right for you. ARM occupies a special niche in the equipment and event rental industries. Our typical clients are on the brink of outgrowing generic accounting systems like QuickBooks and are seeking to proactively make a change into how they manage their business to position themselves for future growth.

We don’t just simply sell and implement software. We partner with your company to ensure you continue to innovate your technology investment and grow your business on your current system or the next one. We value your time and at any point during the sales process if we discover we are not a fit for your business, we’ll immediately stop and point you in the right direction.

Our Promise

We’ve never thought ‘satisfaction guaranteed’ was the most inspiring phrase. We’d like you to be satisfied of course, but we’d prefer it if you were absolutely thrilled beyond words with your partnership with us. We take great pride in our work, and we want you to feel the same about yours. So, even for the tiniest of problems, we’ll move heaven and earth to make sure you get exactly what you want – or your money back!

Our guarantee and how it works

About UsThis is William Vespe, President & COO of BCS ProSoft as well as our Director of Customer Services (it’s a real picture, not a fake stock photo). He’s in charge of making sure everyone is happy with their service.

Should you ever feel our level of customer service isn’t up to par with your standards, please get in touch as soon as you can. Here’s what will happen next:

Get in touch
Phone us, email us or contact us online and let us know the problem.

Response time
We’re here to answer your calls or emails, Mon-Fri, during regular business hours — emergencies after hours or on holidays can be resolved within a few hours by leaving our support team a voicemail.

Solution
Our team will work with you to find out what went wrong and come up with a solution to remedy the problem.

If the problem can’t be fixed:

We’ll be very surprised if we can’t fix the problem. Like you, we’d much rather you received, and were happy with, the services you requested.

If we really can’t fix the problem, we’ll give you your money back.

ARM Software is the only rental software who makes this promise.

Free Guide

Achieving Rental Management Excellence: KPIs for Benchmarking Performance

This complimentary guide discusses how top-performing rental companies track, forecast and analyze three KPIs groups.

Download Guide

From the Blog

After the Financial Crisis: Growth and Ownership Transition Strategies for Rental Companies

Read the Article

Product Guide

Learn why standalone rental systems and generic accounting solutions like QuickBooks just won’t cut it

Review Product Guide

Product Demo

ARM Software helps rental-based business owners make everything from contract and inventory management to back-office accounting and billing easy.

Schedule a Personalized Demo

Start a dialogue towards better business efficiency by contacting ARM Software at (800) 882-6705.

Schedule a Demo